Frequently Asked Questions

Pick the design you like, the size and quantity you need (or a custom size or design) double check your order before checkout.Once received your order will be reviewed worked on and sent to the printing team to be processed. Ideally before you place your Dandelion Decor order, please order samples prior. Samples are used because you can see the colours in real time and test the product works on your chosen area beforehand. We highly recommend samples to avoid disappointment. All Orders, including sample orders, received before the order deadline of Fridays @1pm, will be collected on Tuesdays for next day delivery on Wednesdays.

Shipping times do not include creating your order.

Vinyl Tiles:
The tiles are shipped on a tracked next day delivery service from when your order is printed and ready to leave us with the courier (All international deliveries will be given delivery schedule on an individual basis).

Vinyl Tile Samples:
Vinyl sampes are couriered on a tracked 2 day delivery service from when your samples are printed and ready to leave us (UK).

Please keep in mind when your order is out for delivery & you have requested/signed for it to be left in a safe place or with a neighbour you are accepting DHL/Hermes terms & conditions which state they are not liable for lost/stolen parcels once left in your designated safe place. We unfortunately cannot replace any items which have been agreed to be left in a safe place by yourself as we are unable to claim from couriers if you agree to their terms & conditions when choosing for your order to be left in a safe place.